services

Privacy policy

Who is responsible for the management of your data? 

Visiting this website does not oblige the user to provide any information about themselves. However, to use certain services or access certain content, users must first provide some personal data. In the event that the user provides personal information, we inform you that the data will be processed by Avanti21 Sistemas y Telecomunicaciones SL, registered office in Oviedo, Calle Gonzalez Besada, 31 Bajo, 33007, NIF B33486895, as Data Protection Officer, as established by the General Data Protection Regulation ((EU) 2016/679), hereinafter “GDPR” and its implementing regulations. 

Purposes of data processing 

Specifically, your data may be processed, when the user so requests, to manage the handling of the requests and queries made through the website, as well as for participation in the initiatives that are presented through said site. 

Data Quality 

The data requested will be mandatory and limited to what is necessary to proceed with the provision and/or management of the requested service or the consultation made, which will be properly informed at the time of collecting your personal data. In the case of not providing said data, or not providing it correctly, it will not be possible to provide the service. 

In these cases, the user guarantees that the personal data provided is true and is responsible for communicating any changes to it. 

Legal basis of data processing 

In the case of procedures processed through the website and registration on the site, the data processing carried out is based on the legal relationship derived from your request. 

In no case may personal data corresponding to third parties be included in the forms contained in the website, unless the applicant had previously obtained their consent in the terms required by article 7 of the GDPR, responding exclusively to the breach of this obligation and any other regarding personal data. 

Data communication to third parties 

The personal data of the users registered on the website may be transferred to Public Administrations that by law correspond, and to the providers of the data processing, necessary for the proper fulfilment of contractual obligations. 

Conservation periods 

Personal data will be kept for the period necessary to carry out the management of your requests, inquiries or participation in the different initiatives. Notwithstanding the foregoing, the data may be kept for the period established to comply with the legal obligations to maintain the information and, at most, during the limitation period of the corresponding legal actions. The data must be kept blocked during the aforementioned prescription. period. After this period, the data will be deleted. 

Data security 

In application of the provisions of article 32 of the GDPR, Avanti21 Sistemas y Telecomunicaciones SL undertakes to comply with the security obligations regarding the data provided by the Users, seeking to establish all the technical means at its disposal to avoid loss, misuse. , alteration, unauthorised access and theft of the data that the User provides through the site, taking into account the condition of the technology, the nature of the data provided and the risks to which they may be exposed. Notwithstanding the foregoing, the user must be aware that Internet security measures are not impregnable. 

Avanti21 Sistemas y Telecomunicaciones SL will treat the User’s data in a strictly confidential manner, at all times, maintaining privacy, in accordance with the provisions of the applicable regulations. 

Rights of the interested party 

The User can exercise their rights of access, rectification, deletion, opposition, limitation and portability, as well as the revocation of consents previously granted, in the legally established terms, by communicating it in writing to Avanti21 Sistemas y Telecomunicaciones SL, at the following address: Calle Gonzalez Besada, 31 Bajo, 33007 Oviedo.  

Likewise, you can exercise these rights by sending an email with your personal details to contacto@avanti21.es.  In both cases, a photocopy of the user’s ID or document proving their identity must be attached. 

You can also contact Calle Gonzalez Besada, 31 Bajo, 33007 Oviedo, at the following postal address: Plaza del Fresno, 2 33007 Oviedo or by e-mail rgpd@avanti21.es, in the event that you consider violated any of your rights related to data protection, or, where appropriate, file a claim with the Spanish Agency for Data Protection at the address, Calle de Jorge Juan, 6, 28001 Madrid.